Do you have airport transfers?

Yes, we can organize you airport transfer to/from Cancun International Airport with one of our trusted taxi drivers, for an additional cost. Please contact us for more information.

Do you provide transportation after we arrive?

Yes, we can organize transportation with one of our trusted taxi drivers in the local area.

How to get to Jungle Lodge Boutique Hotel from Cancun International Airport?

There are various ways to get to the hotel, please refer to our Location page for instructions. 

• If you choose a Taxi at the airport, it would cost you around $100 USD
• You can use the first class bus ADO, and go to Tulum for $20 USD and then take our transportation to the hotel
• You can use the colectivo, which is inexpensive public transportation and go to Tulum from Cancun center for around $5 USD
• Car rental is another option, you can rent a car for about $30 USD per day.

What do you suggest is essential to bring?

– Sun block

– Comfortable flip flops

– Sunglasses

– light sweater during winter season (December to February)

– Day wear recommended: swim wear, shorts, light t-shirts

– Evening wear recommended: polo shirts, light pants for men. Skirts, light shorts for women

– The most important – your vacation spirit!

Do you have handicap access?

Unfortunately we do not have handicap access.

Does Jungle Lodge have security?

Yes, we have 24 hour security on site.

Does your staff speak English?

Yes, we have staff that speak English, Spanish, Italian and French.

How far is the beach?

The closest beach is Xcacelito, a beautiful virgin beach where turtles come to reproduce only few minutes away, and Akumal which is 10 minutes away by car.

Do you have a restaurant or bar?

Yes, we have an amazing cocktail bar and a great restaurant available.

Do you have room service?

Yes! 

Do you provide pool service?

We have a grab and go concept from the bar to the pool.

Do you have a safe in the rooms?

Most of our rooms are equiped with an electronic safe.

Is there wifi at the Hotel?

Yes we have a premium internet with 100 mbps speed. It is provided all over the hotel threw access point.

Do you provide tours?

Yes, we have a great partnership with the best tour operators in the area.

Can I bring my pet?

Unfortunately no, we cannot accommodate pets at this time.